| Friendliness and courtesy shown by Front Office Staff | 1 | 2 | 3 | 4 | 5 |
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| Friendliness and courtesy shown by Nursing Staff | 1 | 2 | 3 | 4 | 5 |
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| Doctor/Provider | 1 | 2 | 3 | 4 | 5 |
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| Did the physician see you in a timely manner? | 1 | 2 | 3 | 4 | 5 |
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| Explanation given about medical tests, procedures and treatment plan | 1 | 2 | 3 | 4 | 5 |
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| Convenience of our office hours for you | 1 | 2 | 3 | 4 | 5 |
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| When calling the office was the telephone answered promptly and courteously? | 1 | 2 | 3 | 4 | 5 |
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| How would you rate our automated medical messaging services regarding appointments, etc? | 1 | 2 | 3 | 4 | 5 |
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